The Surrey Hotel, Auckland ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021

The Surrey Hotel, a 4-star business hotel in Auckland with a rating of 8.2/10 on Booking.com, offers affordable accommodation ideal for both leisure and corporate travelers. Amenities include an indoor heated pool, free Wi-Fi, and The Surrey Pub for dining experiences.

Rooms & Amenities

The Surrey Hotel comprises 50 superior and deluxe rooms, along with 7 self-contained one-bedroom accommodations. Rooms feature a queen bed or two queen beds, ensuite, kitchenette, flat-screen TV, and air conditioning.

Dining & Nearby Options

Dining at The Surrey Pub includes breakfast, lunch, and dinner with a menu highlighting hearty homestyle cuisine and an array of NZ wines. Guests can enjoy al fresco dining on the inviting sunny deck or private dining in function rooms.

Leisure & Local Area

Leisure amenities include an indoor swimming pool, gymnasium, and access to local attractions such as Auckland Zoo and Eden Park, both within a 20-minute walk. The property is also close to the cafes of Ponsonby Road.

Business & Services

The Surrey Hotel offers five versatile conference rooms for business events, equipped with broadband internet and air conditioning. The professionally trained staff provide 24/7 support for all guest needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

3 persons

20 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Motel Studio Located Opposite Hotel

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Family Room

Max:

4 persons

39 m²

Bed options:

3 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Auckland 2.0 km

Airports

Auckland (AKL) 24.3 km

Train

Train Station - Kingsland900 m

Train Station - Morningside 1.1 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort!

“Our room was impressively spacious, featuring a queen and single bed, a desk, and a coffee table, all contributing to a cozy and relaxing atmosphere.” view full review

Heated Pool Bliss

“The indoor heated pool was a good treat for my family, providing endless fun even during the winter season.” view full review

Delicious Dining!

“The food at the on-site restaurant was fantastic, offering delicious meals that added to our overall experience.” view full review

Well-Equipped Kitchen

“The kitchen was well-equipped with a toaster, kettle, microwave, and enough crockery, making our stay incredibly convenient for family meals.” view full review

General

No smoking on site
Free parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Plunge pool
Indoor swimming pool

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle

Room decor

Carpeted floor

Location

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021

Map view

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021

City landmarks

Tower

SkyTower

2.9 km

Zoo

Auckland Zoo

2.6 km

Museum

Museum of Transport and Technology

1.7 km

Stadium

Western Springs Stadium and Park

1.4 km

Auckland CentralNew Zealand

Queen Street

2.2 km

Park

Western Park

1.5 km

Kingsland

850 m

Square

Aotea Square

2.7 km

Mountain

Mount Eden

2.6 km

Gallery

Auckland Art Gallery Toi o Tamaki

3.0 km

Park

Auckland War Memorial Museum

3.5 km

11 Central Rd

Nixon Park

680 m

37 Ariki St

690 m

Viaduct Harbour Ave

Viaduct Harbour

3.2 km

Mall

Ponsonby Central

1.3 km

Theatre

Aotea Centre

2.6 km

Market

Countdown Ponsonby

1.3 km

Park

Western Springs Lakeside Park

1.4 km

Public Building

Auckland Town Hall

2.6 km

Store

Eden Noodles Cafe

1.3 km

1A Ponsonby Road

Auckland Unitarian Church

1.4 km

4711284

Monkey Hill

1.1 km

Park

Albert Park

3.1 km

Gallery

Whitespace Contemporary Art

1.2 km

Store

Countdown Grey Lynn

1.5 km

381 Richmond Road Grey Lynn

Auckland Buddhist Centre

1.2 km

Auckland CentralNew Zealand

Ponsonby

2.7 km

731 Great North Rd

Western Springs Park

2.2 km

Nearby

Store

Countdown Grey Lynn Central

240 m

Grosvenor Street

Grey Lynn Paddling Pool

490 m

Restaurants

Kokako Cafe

230 m

537 Great North Road Grey Lynn

Yaruki Japanese Restaurant

340 m

385 Great North Road

Pocket Bar and Kitchen

310 m

592 Great North Road Grey Lynn

Cafe Viet

410 m

2 Surrey Crescent

Urban Jungle Cafe

350 m

Unit 5 571 Great North Road

Empress of India

410 m

2 Surrey Crescent

Philippe's Chocolate

650 m

293-295 Great North Rd

Jafa Cafe

850 m

551 Richmond Road

Taiko Japanese Restaurant & Bar

1.6 km

460A New North Road Beside Kingsland Train Station

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

7.0

Location

8.0

Service

8.3

Dining

7.3

Chris

United Kingdom, December 2023

7.6/10

The hotel's location is convenient, but the rooms were old, dated, and small. The service was exceptional, going above and beyond, and the dining experience was good. The facilities were well-maintained.

Rooms

6.0

The rooms were old, dated, and small, which was a downside.

Service

9.0

The service was exceptional, with staff going above and beyond to assist guests.

Location

7.0

The hotel's location was convenient for us, within walking distance to cafes and shops, but had limited parking spaces.

Dining

8.0

The dining experience was good, with some odd placement of items around the room.

Facilities

8.0

The facilities were well-maintained.

Sam

United Kingdom, December 2023

7.4/10

The hotel rooms were very spacious and relaxing, although we encountered an awful smell on the first day. The staff was always obliging, friendly, and helpful, even in unexpected situations. The location was excellent, especially for those visiting Western Springs park, despite some evening cigarette smoke. The dining experience was a bit lacking in variety and quality. Overall, a decent stay with minor inconveniences.

Rooms

7.0

The rooms were very spacious, relaxing, and adequate.

Service

9.0

The staff was always obliging, friendly, and very helpful.

Location

8.0

The hotel's location was excellent, especially for Western Springs park visitors.

Dining

6.0

The dining selection was a bit lacking in variety and quality.

Facilities

7.0

The facilities were sufficient for a comfortable stay.

Alexander

United Kingdom, May 2023

8.0/10

The hotel has a great location next to the car park and walkway, making it convenient for access. The rooms are spacious and comfortable, but the online booking process could be smoother. The service was a mix of inflexibility and friendliness. The dining experience was good, but with some areas for improvement. The hotel offers a nostalgic and great location, ideal for those interested in Rugby.

Rooms

8.0

The room was nice and roomy.

Service

7.0

The staff were a bit inflexible about some requests, but friendly overall.

Location

9.0

The hotel is located in a quiet neighborhood in Auckland, close to Ponsonby and offers a great buffet breakfast.

Dining

8.0

The dining was very good, but there were some issues with the setup and some dishes.